Terms & Conditions

Purchasing

By placing an order on this website (www.becstern.com) you are making an offer to purchase a product at the price stated on this site (and the applicable shipping charges).  Your offer to purchase is accepted when your nominated card is charged and an email confirmation will be sent to your nominated email account confirming this.

Payment

All prices are listed in Australian Dollars (AUD) and include Australian GST.

We accept Visa, Mastercard and American Express payments online.  Bec Stern does not store credit card details after the transaction has been completed.

If you wish to pay with your PayPal account, please contact us via email: info@becstern.com and we will send you an invoice.

Cancellation

Bec Stern reserves the right to cancel your order prior to payment being processed. You are not permitted to re-sell Bec Stern products to a third party without prior written consent from Bec Stern.

 

Product Care

To maintain its beauty and wearability, please care for your Bec Stern Jewellery using the following simple guidelines:

To Clean

If worn often, or worn against the skin, it may be necessary to clean your Bec Stern Jewellery.  Use a lukewarm solution of plain water and mild soap, cleanse gently and then rinse thoroughly.  Never use strong detergents, ammonia, alcohol or jewellery cleaner to clean Bec Stern Jewellery.

To Protect

Always put on jewellery after body oil, moisturizer, perfume or hairspray is applied and has thoroughly dried - as these may contain some chemicals which may cause the jewellery to discolor.

Do not wear jewellery when swimming in chlorinated or salt water.

Most findings used are either silver/gold plated brass. We aim to ensure all of our metal products used are lead and nickel free, this however cannot be guaranteed 100%.

Keep each item in a dry, safe place and preferably in the pouch you receive it in.

Never throw or store your jewellery in a jewellery box where it may be scratched, tangled or ruined by another piece.