Shipping Methods

All Bec Stern products can be shipped to most countries world-wide.  If you are unsure if we ship to your country please email info@becstern.com for confirmation.  Any applicable import taxes are the responsibility of the buyer (you).

Items are usually shipped within 3 business days.  Shipping times are indicative only and all shipping services are sent with Australia Post.  Shipping is a flat rate per order irrespective of the number of items ordered and is based on your location (Australia or International) and the service required (express or standard).

Delivery is to the delivery address you nominate when placing your order.  Risk and title of the goods are assigned to you upon delivery.  

Registered
$8 flat rate

Express 
$12 flat rate

 

International
$35 flat rate

Easy Returns & Exchanges

All sales are FINAL. Exchanges/refunds are not accepted, except in the case of defective goods or an incorrect shipment.  You may return a product that you have purchased if the product is faulty or different from how it was described or shown. Items cannot be exchanged for any other reason.

You must contact Bec Stern within 7 days prior to the return of such items to register your return and reason for return.  This can be done by emailing info@becstern.com.  Your original order number should be referenced with any returns.  Upon receiving the item, we will send you a replacement.  In the event that a particular item has sold out and cannot be replaced, we will offer you a full refund for that piece or an exchange.